Most leaders do not really have a passion for the products they produce or for what their organisations really stand for. But you only have to look at leaders like Richard Branson, Bill Gates or Michael Dell to see the power of the passion they all have for their businesses. People within an organisation look to its leadership for direction, belief in the process and guidance. In order to be a good lean leader you need to display passion for what you are doing.
2. Communicating openly and often
Good leaders convey their belief in the organisation through such actions as attending Kaizen events, visiting customers and opening up direct channels of communication with the workforce. They take time to listen and discuss possible improvements to the process and focus on sending positive messages in a relentless manner
3. Creating a sense of urgency
In the ever growing global market place and ever growing threat from competitors, the truth is that no company really needs to create a sense of urgency. The Job of a good leader is to harness this and make sure that employees fully understand the gravity of remaining stagnant and not improving.
4. Focusing on the Future, not the past
Companies and employees all too often dwell on past failures or rest on past success. A good leader has the ability to look to the future and begin turning from analysis of the past, to focusing on finding innovative solutions for customers needs.
5. Developing good leaders for the future
The ability to take time to find, groom, train and motivate new leaders for the organisation is a key skill. Thinking to the future and trengthening the organisation will in the long term underpin the improvement activities.
6. Focusing on your customers
Good leaders develop a strong bond with the customer base. They take time to visit and discuss ideas and issues first hand; Building up a strong level of trust and teamwork.
7. Measuring your success
The development of a simple cohesive measurement system that can be easily understood by people in the organisation at all levels is a core fundamental that a good leader will ensure is developed. The system must identify metrics that are linked to the strategic goals and capture the effects of changes to the process. Locally teams must be able to collect, analyse and develop countermeasures by themselves.
8. Maintain discipline and focus
After the ‘flavour of the month’ period wears off, employees tend to slip back into old habits all to easily. Sustaining drive going forward is something a good leader must focus on. Arranging regular reviews, daily, weekly, and monthly to check the organisations performance in vital to keep the company on track.
9. Walk the talk
Good leaders to not manage from the office. They have a high profile in process. Getting involved and demonstrating they are full committed to the success of the organisation.
10. Promoting Continuous Improvement daily
Good leaders promote continuous improvement at every opportunity. They convey the message that every part of a process can be improved, not matter how many times the process has been studied in the past. Good leaders praise successes whilst demanding further improvements tomorrow.