communication

10 skills of a good leader

1.       Workng  with Passion

Most leaders do not really have a passion for the products they produce or for what their organisations really stand for. But you only have to look at leaders like Richard Branson, Bill Gates or Michael Dell to see the power of the passion they all have for their businesses. People within an organisation look to its leadership for direction, belief in the process and guidance. In order to be a good lean leader you need to display passion for what you are doing.

2.       Communicating openly and often

Good leaders convey their belief in the organisation through such actions as attending Kaizen events, visiting customers and opening up direct channels of communication with the workforce. They take time to listen and discuss possible improvements to the process and focus on sending positive messages in a relentless manner

3.       Creating a sense of urgency

In the ever growing global market place and  ever growing threat from competitors, the truth is that no company really needs  to create a sense of urgency. The Job of a good leader is to harness this and  make sure that employees fully understand the gravity of remaining stagnant and  not improving.

4.       Focusing on the Future, not the past

Companies and employees all too often dwell on past failures or rest on past success. A good leader has the ability to look  to the future and begin turning from analysis of the past, to focusing on  finding innovative solutions for customers needs.

5.       Developing good leaders for the future

The ability to take time to find, groom,  train and motivate new leaders for the organisation is a key skill. Thinking to  the future and trengthening the organisation will in the long term underpin  the improvement activities.

6.       Focusing on your customers

Good leaders develop a strong bond with the  customer base. They take time to visit and discuss ideas and issues first hand;  Building up a strong level of trust and teamwork.

7.       Measuring your success

The development of a simple cohesive measurement system that can be easily understood by people in the organisation  at all levels is a core fundamental that a good leader will ensure is  developed. The system must identify metrics that are linked to the strategic goals  and capture the effects of changes to the process. Locally teams must be able  to collect, analyse and develop countermeasures by themselves.

8.       Maintain discipline and focus

After the ‘flavour of the month’ period wears off, employees tend to slip back into old habits all to easily.  Sustaining drive going forward is something a good leader must focus on. Arranging  regular reviews, daily, weekly, and monthly to check the organisations performance in vital to keep the company on track.

9.       Walk the talk

Good leaders to not manage from the office.  They have a high profile in process. Getting involved and demonstrating they  are full committed to the success of the organisation.

 

10.   Promoting Continuous Improvement daily

Good leaders promote continuous improvement at  every opportunity. They convey the message that every part of a process can be improved, not matter how many times the process has been studied in the past.  Good leaders praise successes whilst demanding further improvements tomorrow.